Terms and Conditions

Article 1 – Definitions

NOBU Interior: NOBU Interior, established in Tegelen, Chamber of Commerce number 81214561.
Customer: the person or entity with whom NOBU Interior has entered into an agreement.
Parties: NOBU Interior and the Customer together.
Consumer: a Customer who is also an individual acting for private purposes.

Article 2 – Applicability

These terms apply to all quotations, offers, work, orders, agreements and deliveries of services or products by or on behalf of NOBU Interior.
NOBU Interior and the Customer may only deviate from these conditions if this has been agreed in writing.
The applicability of the Customer’s or third parties’ general terms and conditions is expressly excluded.

Article 2 – Applicability

NOBU Interior uses prices in euros, including VAT and excluding any additional costs such as administration or shipping costs, unless agreed otherwise in writing.
NOBU Interior may change the prices of its services and products on its website or in other communications at any time.
Increases in cost prices of products or components that NOBU Interior could not foresee at the time of the offer or agreement may result in price increases.
Consumers have the right to cancel the agreement due to a price increase, unless the increase results from a legal regulation.

Article 2 – Applicability

If the Customer has received a sample or model of a product, no rights can be derived from it other than that it represents an indication of the nature of the product, unless it has been agreed in writing that the products supplied will correspond with the sample or model.

Article 2 – Applicability

NOBU Interior may require a deposit of up to 50% of the agreed amount when entering into the agreement.
The Customer must pay the remaining amount within 14 days after delivery.
The payment terms used by NOBU Interior are strict deadlines. If the Customer has not paid the agreed amount by the final day of the payment term, the Customer is automatically in default without the need for a reminder or notice of default.
NOBU Interior may make delivery conditional upon immediate payment or require security for the total amount.

Article 2 – Applicability

If the Customer does not pay within the agreed term, NOBU Interior may charge the statutory interest per month for non-commercial transactions and the statutory commercial interest per month for commercial transactions from the moment the Customer is in default.
The Customer must also pay extrajudicial collection costs and possible damages.
Collection costs are calculated according to the Dutch Decree on compensation for extrajudicial collection costs.
NOBU Interior may suspend its obligations until payment has been received.
In the event of liquidation, bankruptcy, seizure or suspension of payments of the Customer, all claims of NOBU Interior become immediately due.
If the Customer refuses cooperation in the execution of the agreement, the Customer must still pay the agreed price.

Article 2 – Applicability

If the Customer is in default, NOBU Interior may exercise the right of reclamation regarding unpaid delivered products.
This right is invoked through written or electronic notification to the Customer.
After notification, the Customer must immediately return the relevant products unless otherwise agreed in writing.
The Customer bears the costs of returning the products.

Article 2 – Applicability

A consumer may cancel an online purchase within 14 days without giving any reason.
This right does not apply if:

• the product has been used
• the product is perishable (such as food or flowers)
• the product is custom-made or personalized
• the product cannot be returned for hygiene reasons (e.g., underwear or swimwear)
• the seal of digital media (such as DVDs or CDs) has been broken
• the product or service relates to accommodation, travel, restaurant services, transport, catering or leisure activities
• the product is a single newspaper or magazine
• the consumer waived the right of withdrawal

The 14‑day period starts:

• on the day after the consumer receives the last product of an order
• when the consumer confirms the purchase of digital content online

The consumer can exercise the right of withdrawal by sending an email to info@nobuinterior.com, possibly using the withdrawal form available on nobuinterior.com.
The product must be returned within 14 days after sending the withdrawal notice.
If the product is not returned within this period, the right of withdrawal expires.

Article 2 – Applicability

If the consumer withdraws the purchase in time and returns the full order in time, NOBU Interior will reimburse the shipping costs within 14 days after receiving the returned order.
Shipping costs are only reimbursed if the entire order is returned.

Article 2 – Applicability

If the consumer exercises the right of withdrawal and returns the full order on time, the consumer bears the return costs.

Article 2 – Applicability

Unless the Customer is a consumer, the Customer waives the right to suspend any obligation arising from this agreement.

Article 2 – Applicability

NOBU Interior may retain products of the Customer until all outstanding invoices have been paid, unless sufficient security has been provided.
This right also applies to previous agreements.
NOBU Interior is not liable for damages resulting from exercising this right.

Article 2 – Applicability

Unless the Customer is a consumer, the Customer waives the right to set off debts owed to NOBU Interior with claims against NOBU Interior.

Article 2 – Applicability

NOBU Interior remains the owner of all delivered products until the Customer has paid all outstanding invoices related to the agreement.
Until ownership transfers, the Customer may not pledge, sell or otherwise encumber the products.
If NOBU Interior invokes retention of title, the agreement may be dissolved and compensation may be claimed.

Article 2 – Applicability

Delivery takes place while stocks last.
Delivery takes place at NOBU Interior unless otherwise agreed.
Online orders are delivered to the address provided by the Customer.
If the Customer does not pay on time, NOBU Interior may suspend its obligations.

Article 2 – Applicability

Delivery times are indicative.
Late delivery does not give the Customer the right to compensation or cancellation unless agreed otherwise in writing.
The delivery period starts once the order process is completed and confirmed.
The Customer may cancel if NOBU Interior still cannot deliver within 14 days after written notice.

Article 2 – Applicability

The Customer must ensure that the actual delivery of ordered products can take place on time.

Article 2 – Applicability

Transport costs are borne by the Customer unless agreed otherwise in writing.

Article 2 – Applicability

If packaging is opened or damaged upon delivery, the Customer must have the carrier record this before accepting the product.
If the Customer arranges transport themselves, visible damage must be reported before transport begins.

Article 2 – Applicability

If products are collected later than the agreed delivery date, the risk of quality loss lies entirely with the Customer.
Any additional costs caused by early or late collection are borne by the Customer.

Article 2 – Applicability

Warranty only applies to defects caused by faulty manufacturing or materials.
The warranty does not apply to:

• normal wear and tear
• damage caused by accidents
• modifications to the product
• negligent or improper use
• defects whose cause cannot be determined

Risk of loss, damage or theft transfers to the Customer once the products are legally or physically delivered.

Article 2 – Applicability

Customers may exchange a purchased item if:

• the exchange takes place within 14 days of purchase
• the original invoice is provided
• the product is in its original packaging with price tag attached
• the product has not been used

Discounted items, perishable products and custom-made items cannot be exchanged.

Article 2 – Applicability

The Customer indemnifies NOBU Interior against claims from third parties related to products or services supplied by NOBU Interior.

Article 2 – Applicability

The Customer must inspect products or services as soon as possible.
If a product or service does not meet reasonable expectations, the Customer must notify NOBU Interior within one month after discovering the defect.
Consumers must report defects within two months.
The complaint must be described in as much detail as possible.

Article 2 – Applicability

A notice of default must be submitted in writing.
The Customer is responsible for ensuring that the notice reaches NOBU Interior in time.

Article 2 – Applicability

If NOBU Interior enters into an agreement with multiple customers, each is jointly and severally liable.

Article 2 – Applicability

NOBU Interior is only liable for damage caused by intent or deliberate recklessness.
Liability only applies to direct damage related to the agreement.
NOBU Interior is not liable for indirect damage such as consequential damage, loss of profit or damage to third parties.
Liability is limited to the amount paid out by liability insurance or, if none applies, to the relevant invoice amount.

Images, colors, drawings and descriptions on the website or in catalogs are indicative and cannot give rise to compensation or cancellation.

Article 2 – Applicability

Any right of the Customer to compensation expires 12 months after the event that caused the liability.

Article 2 – Applicability

The Customer may terminate the agreement if NOBU Interior fails to fulfill its obligations, unless the shortcoming does not justify termination.
NOBU Interior may terminate the agreement if the Customer fails to meet obligations or circumstances indicate this will occur.

Article 2 – Applicability

A failure by NOBU Interior cannot be attributed to it if caused by force majeure.
Force majeure includes:

• civil war or natural disasters
• failure of suppliers or transporters
• power or internet failures
• computer viruses
• strikes
• government measures
• transport problems
• severe weather
• work interruptions

If force majeure lasts longer than 30 days, either party may terminate the agreement.

Article 2 – Applicability

If necessary for execution, the parties may amend the agreement.

Article 2 – Applicability

NOBU Interior may change these terms.
Minor changes may be implemented at any time.
Major changes will be discussed with the Customer where possible.
Consumers may terminate the agreement in case of major changes.

Article 2 – Applicability

The Customer may not transfer rights from an agreement without written permission from NOBU Interior.

Article 2 – Applicability

If one or more provisions are invalid, the remaining provisions remain in force.
The invalid provision will be replaced by one that reflects the original intention as closely as possible.

Article 2 – Applicability

Dutch law applies to these terms and conditions.
The court in the district where NOBU Interior is established has exclusive jurisdiction unless the law provides otherwise.